NDIS FAQ’S

What is the NDIS?

The NDIS is the National Disability Insurance Scheme that provides support to eligible people with intellectual, physical, sensory, cognitive and psychosocial disability. Early intervention supports can also be provided for eligible people with disability or children with developmental delay. 

The NDIS is not a welfare system. It is designed to help people get the support they need so their skills and independence improve over time.

Why did we need a new System?

The old system was inefficient, fragmented, unfair, underfunded and many people with a disability didn’t get the support they needed.

How is the NDIS different?

The NDIS provides funding directly to individuals who are eligible. People with a permanent and significant disability will now be able to choose how, when and where they receive support. They have increased opportunities to participate in their community, look for employment, build their skills and independence and reach their goals.

Who is eligible for the NDIS?

People with a permanent and significant intellectual, physical, sensory, cognitive and psychosocial disability are eligible for support from the NDIS. Early intervention supports can also be provided for eligible people with disability or children with developmental delay. 

Use the NDIS Eligibility Checklist to see if you meet the requirements to receive NDIS funding.

Who manages the NDIS?

The National Disability Insurance Agency (NDIA) manages the NDIS.

What is the Assessment Process?

If you meet the eligibility criteria and you would like to become a participant, call NDIS on 1800 800 110 and ask to make an Access Request.

If you need help filling in the form or making the call, you can contact your Local Area Coordinator, Early Childhood Early Intervention partner or your contact your local NDIA office.  They will also ask you about your goals and aspirations and the kinds of support you think you may need.

As part of the Access Request process, you will be asked:

If you currently get disability supports, and you would like your provider to give the NDIS your information, you must first provide consent.

You may be asked to provide some additional information after you make your Access Request. This may include information about your disability and how it impacts on your day-to-day life. You can provide copies of existing information, including letters or reports, or you can ask your treating health professional to fill out and sign a form.

How does the planning process work?

The next step is the planning process. Once your Plan is approved you will be able to choose a Registered Provider, such as Disability Services Australia, to provide your supports.

Are you able to choose the type of support you receive?

Yes. That is what the NDIS is all about. It was established to give people more choice and control over how, when and where their supports are provided. The supports in your plan are tailored to your individual needs.

These could include therapies, equipment, home modifications, mobility equipment, taking part in community activities, assistance with employment and a range of other activities. This is about you living a full life, not just getting by.

Who manages your Funding?

Ways you can choose to manage your Funding You can choose to :

  1. Self- manage
  2. Plan- manage funding
  3. NDIA- manage funding

What will the NDIS cover?

The NDIS will fund reasonable and necessary supports that help someone with a disability to:

  • increase their independence, and
  • pursue their goals, objectives and aspirations
  • develop their capacity to actively take part in the community.

This support may include education, employment, social participation, independence, living arrangements and health and well-being.

How do you get started?

Firstly, check your eligibility using the NDIS Eligibility Checklist. It will only take 5-10 minutes and you’ll know if you’re likely to be eligible straight away. It’s anonymous, you just have to give your first name.

If I qualify .What happens Next?

Once the NDIS Agency confirms that you are eligible, you’ll sit down with a planner who will help you to develop a plan specifically suited to your needs. The planner will review the information in your access request form and take into account any existing assessments. 

How pacific should you be in your planning meeting?

You should be very specific in your planning meeting. Think about what you want before you start the process, i.e. plan for your plan. Come with information about your goals and aspirations. Think about your current supports and what works well. Talk these ideas through with your family, friends and anyone else who is important to you.

Your planner will talk with you about everything from your abilities, strengths and opportunities for development to your support needs for daily living and participation in the community. The key here is to make sure you get the reasonable and necessary’ supports you need to make progress towards your goals.

What should you do next?

If you need more information, contact NDIS.gov.au or Call 1800 800 110